Earning miles at Frankfurt Airport: now even before departure

Earn miles at over 60 stores, restaurants and service facilities

Whether parking your own car in the parking garage, eating in one of the numerous restaurants, shopping in the (online) stores or taking a tour of the apron – more than 60 stores and services are already linked to the Miles & More programme. These include the duty-free stores and boutiques of Frankfurt Airport Retail GmbH, the joint venture between Gebrüder Heinemann and Fraport AG. Fashion stores and 29 retail and food concepts from the Lagardère travel retail group with brands such as Natoo, Relay, Tribs, hub Convenience, Discover and Coffee Fellows are also part of the programme. Other partners will follow in the coming months with the goal of integrating as many stores, services and products as possible at Frankfurt Airport. 

“The strategic cooperation with Miles & More is a logical and consistent step in the further development of the passenger and shopping experience at Frankfurt Airport. By using the synergies between the two companies, we can offer our passengers an attractive incentive with the area-wide earning of award miles," emphasises Benjamin Ritschel, Vice President Retail Marketing at Fraport AG. The participating stores are marked on site with the Miles & More mileage sign "M". When paying, members simply show their digital service card in the Miles & More app or enter it when making an online purchase. The mileage account is credited automatically.

Earning miles made easy: special promotions & services

Fraport’s own services, such as the visitor center and airport tours, also participate in the partnership. This makes it easy for visitors to earn miles at the airport even when they are not traveling. Guests also earn miles when booking parking spaces online. Usually, Miles & More members are credited with one mile for every one euro spent as part of the partnership. This is enhanced by regularly changing campaigns and promotions with multiple or extra miles. For the official launch of the partnership all associated retailers and services will award threefold miles for every one euro spent until 31 August. Members who register with Miles & More via Frankfurt Airport by 31 December 2022 can also look forward to up to 1,000 award miles. 

"For our members, we are expanding our portfolio along the travel chain with this partnership and offer new incentives to participate in the Miles & More programme with special offers," says Armin Czapla, Senior Director Partner Sales & Ambient at Miles & More GmbH. "The partnership in the triad of the Lufthansa, Miles & More and Fraport brands also offers additional retail potential for all sides at a location that is extremely important for us." 

Registration via the joint partner site

Registration for the programme takes place via a separate partner site from Frankfurt Airport at www.fra-miles.com. Additionally, QR codes for registration are also available at all participating stores. After successfully confirming the registration link, new customers can log in into the Miles & More app and start earning miles immediately. Further information is available here. 

About Miles & More
Miles & More is Europe’s leading loyalty programme for people on the move. More than 25 years of experience and cooperation with over 300 partner companies worldwide make Miles & More GmbH, which operates the programme from its headquarter in Frankfurt am Main, an expert in successful customer targeting and retention. Particularly in the core markets of Germany, Austria and Switzerland, more than 300 partners of the programme benefit from access to a sophisticated target group. The company was launched in Germany in 1993 with seven programme partners and has been an independent company since September 2014 as a 100% subsidiary of Deutsche Lufthansa AG. The managing directors are Sebastian Riedle and Dr. Oliver Schmitt. The company has developed into a strong brand in a variety of areas – such as the award business and programme operations, status management, the offers and services in sales & retail, and finance.

The linchpin: earning and redeeming award miles. Since the programme was launched, members have earned a total of more than 1.6 trillion award miles in a wide variety of areas of life – from flying to finance to shopping. With the flight award as the emotional centerpiece and unique selling point of the programme, the Lufthansa WorldShop and more than 270 non-aviation partners, Miles & More is strongly positioned along the entire travel chain. Miles & More GmbH also operates nine Lufthansa WorldShop stores with more than 800 square meters of retail space at Frankfurt, Munich, Berlin-Brandenburg, Hamburg and Düsseldorf airports. The online stores worldshop.eu and swiss-shop.com entice customers with more than 3,000 attractive awards in the categories of luggage, electronics, living, accessories, sports & wellness, children, wine and Lufthansa & Aviation. With selected products from more than 400 premium brands, there is something for everyone. The Miles & More Credit Card also enables members to earn award miles easily in their everyday lives.

Find out more at www.miles-and-more.com and www.miles-and-more.com/presse