During mobile check-in, the QR codes of the paper certificates can now be scanned and thus checked quickly and conveniently. This means that the digital boarding pass can be issued and an additional document check at the check-in counter at the airport is no longer necessary.
But the same applies to many other flights: anyone who is concerned that they do not have the right certificates for the trip can have them checked by a Lufthansa Service Center up to 72 hours before departure. These can be proof of tests, a survived Covid-19 disease and vaccinations. Confirmations of digital entry applications can also be checked in this way. Thanks to new digital solutions, the check is now partly automatic and therefore much faster, also at the Service Center.
The airline advises its guests that in addition to the digital proof, the printed original certificates must still be carried on the trip until further notice.
Which documents must be carried and where Covid-19 tests can also be made for the return journey can be read at lufthansa.travel-regulations.com.
Deutsche Lufthansa Aktiengesellschaft
Amtsgericht Köln HRB 2168
60546 Frankfurt/M
Telefon: +49 (69) 696-0
http://www.lufthansagroup.com/de
Telefon: +49 (69) 696-2999
E-Mail: lufthansa-group@dlh.de
