Long-Term Customer and Employee Engagement as Key Success Factors

Continuous Development and Customer Focus

Martin Hinz, CEO of Convista and co-founder of Faktor Zehn, a key part of the company’s portfolio, reflects on the past years: "It fills me with pride to witness Convista’s journey. From humble beginnings as a small eight-member team to becoming an industry leader with extensive expertise under a successful brand."

Convista’s story is characterized by continuous growth and ongoing development. A notable achievement is its long-term commitment and loyalty to its customers. Since its establishment in 1999, the company has successfully delivered many thousands of customer projects, always maintaining a strong focus on quality and customer satisfaction. Close collaboration with companies across various industries has enabled Convista to successfully tackle complex challenges in transformation, digitalization, and IT.

Even after a quarter of a century, many of its’ initial customers still rely on the company’s expertise, quality, and reliability. This close bond and loyalty are a testament to the excellent work and dedication of the employees over the years.

Employees as the Heart of Success

In addition to long-term customer relationships, Convista also emphasizes the significance of its employees for business success. Hinz highlights: "I am delighted with the many long-term companions and the numerous new employees who strive daily to advance our customers, colleagues, and the company. Continuous investment in the team and creating a positive work environment have helped attract and retain talented professionals."

Strong Value Set and the Focus on People as a Strategic Foundation

Convista prioritizes long-term customer relationships and strong employee engagement – cornerstones of the company’s business strategy and history. Hinz emphasizes the importance of this approach: "Our continuous and stable growth allows us to provide our employees with opportunities for professional development. We live in a complex world that requires complex solutions. This demands human creativity and a collaborative team mentality."

The commitment to delivering excellent results is a central part of Convista’s approach, characterized by close collaboration and passionate engagement from all involved parties. Since its inception, Convista has maintained a familial corporate culture with a flat hierarchy and open communication, even as it has grown significantly.

Outlook for the Future

Convista looks optimistically to the future while remaining true to its values. Hinz expresses confidence: "We believe Convista will continue to be successful in the years to come. We have a strong foundation of experience and expertise, remain agile and adaptable, in order to provide our customers with the best possible solutions in an ever-changing world."

Convista celebrates not only 25 years of successful business operations but also its enduring passion for excellence, innovation, and customer satisfaction. With a strong foundation of experience and expertise, the company looks optimistically towards a promising future.