USU revolutionizes digital customer experiences with Liferay

Thanks to its extensive expertise, USU was recently named “Liferay Partner of the Year” for the EMEA region. This award recognizes USU’s outstanding performance in successfully implementing significant customer projects.

One example of these successes is a leading healthcare company in the Netherlands that operates over 20 websites for different target groups and life situations. USU migrated these websites to a centralized, cloud-based platform based on Liferay DXP. Within less than six months, a modular content management system was developed and implemented, enabling the rapid creation of customized websites. The unified platform reduced operating costs by 30% and significantly improved brand perception.

Another example is a large public utility company in Germany, for which USU developed a service portal. This portal centralizes comprehensive utility and insurance services and digitizes paper-based processes. As a result, it enables the organization to provide individual and automated customer service, realizing significant efficiency gains.

“USU relies on Liferay as a strategic platform for comprehensive digitalization initiatives and values the platform’s extensive features, stability, and outstanding support. These long-standing positive experiences are reflected in customer ratings for Liferay in the latest Gartner Peer Insights report ‚Voice of the Customer for Digital Experience Platforms.‘ The satisfaction of customers with the platform’s performance, ongoing development, and excellent service is mirrored in a recommendation rate of 90 percent. We warmly congratulate our strategic partner Liferay on this achievement,” said Michael Bartz, Director of Digital Business.