Social distancing and hygiene
In addition to requiring everyone to wear a face covering at all times inside the terminal buildings, general hygiene and social distancing rules are enforced. Floor markings, signs, regular PA announcements, and frequently patrolling airport staff remind them to maintain a distance of one-and-a-half meters from other people, also in the seating and waiting areas. “The safety of passengers and personnel is our top priority,” stresses Thomas Kirner, who is responsible for passenger services at Fraport, the airport’s operator. “We have honed these practices over the last few months and they are now very effective.”
A passenger survey carried out by GIM, a market research company, has revealed that about 90% of travelers are satisfied with FRA’s enhanced protection measures and enforced hygiene. FRA was also the first airport to receive a “Safe from Covid-19” quality seal from TÜV Hesse, the technical inspection association of the state of Hesse. “It naturally helps that passengers and employees are responding to the situation responsibly and appropriately protecting themselves,” stresses Kirner.
Disposable facemasks, disinfectant for hand luggage, and other travel items are available from shops and vending machines in Terminal 1 (Concourse B, Departures).
Advice for getting ready to travel
Many of the standard tips for getting ready to travel still apply: for example, taking advantage of online check-in and carrying no more than a single item of hand luggage into the aircraft cabin. Passengers can avoid unpleasant surprises at the security checkpoint by finding out in advance what may be taken on board and what should be placed in a checked bag. Last-minute travelers can find a complete list of all scheduled departures on the airport’s website.
Travelers can use an online booking platform to reserve a parking space near the terminal before leaving home―even if it’s only for a single day. Driving into and exiting from the parking facility is extremely easy: it’s only necessary to contactlessly scan a QR code received by email.
Current regulations and testing
Both before and during their trips, Germany-based vacationers are urged to consult the websites of the Robert Koch Institute (the German federal agency for disease control and prevention) and the German Federal Foreign Office for information on current entry restrictions for Germany and other countries, quarantine and testing requirements, and high-risk areas. There are two Covid-19 testing stations within easy walking distance: on the pedestrian bridge between Terminal 1 and the long-distance train station. The airport medical center also performs checkups, PCR swab tests, and antibody testing on an appointment basis.
Those who decide to stay home are invited to immerse themselves in the world of the airport and experience its operations up close by going on a narrated tour of the apron. Details on available tours and the distancing and hygiene rules applicable to them are available here. The Visitor’s Terrace at Terminal 2 will unfortunately remain closed until further notice.
Information on everything else can be found at www.frankfurt-airport.com.
One of the leading players in the global airport business, Fraport AG offers a wide range of operational and management solutions based on over 95 years of aviation expertise. Fraport’s portfolio of companies spans four continents with activities at 31 airports worldwide. In fiscal year 2019 (Dec. 31), Fraport generated sales of €3.7 billion and profit of about €454 million. More than 182 million passengers in 2019 used airports around the world in which Fraport has at least a 50 percent stake. In its Mission Statement, Fraport places the focus on its customers. The Group’s commitment to ensuring a "good trip" to all passengers and travelers is also reflected in its corporate slogan: "Gute Reise! We make it happen". This applies to all of Fraport’s business activities and services at Germany’s largest aviation hub in Frankfurt and the Group’s airports worldwide.
At its Frankfurt Airport (FRA) home base, Fraport welcomed more than 70.5 million passengers and handled 2.1 million metric tons of cargo (airfreight and airmail) in 2019. A leading hub in the global air transportation system, FRA is the fourth busiest for passenger traffic in Europe. Also in terms of cargo tonnage, FRA is one of the leading hubs in Europe.
Frankfurt Airport City has become Germany’s largest job complex at a single location, employing approximately 81,000 people at some 450 companies and organizations on site. Almost half of Germany’s population lives within a 200-kilometer radius of the FRA intermodal travel hub – the largest airport catchment area in Europe. FRA also serves as a magnet for other companies located throughout the economically vital Frankfurt-RMN (Rhine-Main- Neckar) region. Thanks to synergies associated with the region’s dynamic industries, networked expertise, and outstanding intermodal transportation infrastructure, FRA’s world route network enables Germany’s export-oriented businesses to flourish in global markets. Likewise, FRA is a key gateway for companies wanting to access the huge European marketplace. Thus, Frankfurt Airport – which is strategically located in the heart of Europe – is one of the most important hubs in the global logistics chain.
Fraport AG – Frankfurt Airport Services Worldwide
Flughafen Frankfurt am Main
60547 Frankfurt
Telefon: +49 (69) 690-0
Telefax: +49 (69) 078001
http://www.frankfurt-airport.de
Corporate Communications Media Relations
Telefon: +49 (69) 690-30714
E-Mail: j.schaefer2@fraport.de
