A key decision point for The Customer was Aspera’s successful analysis of their real-world data in a two-week evaluation and onsite user case demo. The Customer also recognized Aspera’s solid integration with their ServiceNow ticket request (ITSM) system and hardware asset management (HAM) system.
“Working with this customer was a team effort at Aspera,” said Mel Passarelli, Aspera’s President and CEO. “We did technical demos that met their hot points, ran successful sandbox exercises that proved value, and designed a custom package of technology and managed services.”
The Customer’s objective is to implement a compliance platform that tracks software entitlements for 10,000 servers and 25,000 desktops. SmartTrack and related Aspera tools will manage their software products such as BigFix, Altiris, VCenter, and SSCM. Aspera consultants will guide the SAM program, technology implementation, system integrations, and vendor onboarding.
By using Aspera’s product portfolio and in-house services team, customers improve their ROI and make better software decisions. Aspera has offices in the USA, Canada and Europe, and operates worldwide across a global partner ecosystem.
As a leading provider of software and service solutions for IT and customer-service management, USU enables companies to manage the requirements of today’s digital world. Global organizations use our solutions to cut costs, become more agile, and reduce risks – with smarter services, simpler workflows, and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future.
In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc., and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.
Further information: https://www.usu.com
USU Software AG
Spitalhof
71696 Möglingen
Telefon: +49 (7141) 4867-0
Telefax: +49 (7141) 4867-200
http://www.usu.com
